Ready and waiting

As a proud new owner of an Audi vehicle, you are entitled to exclusive ownership privileges that are designed to help provide you with peace of mind and security around the clock. This comprehensive program of emergency roadside and related services is available to you 24 hours a day, 365 days a year, anywhere in the United States and Puerto Rico.

Audi 24-Hour Roadside Assistance, provided by a third party, combines a team of qualified, dedicated customer service professionals with a comprehensive nationwide towing network to bring you world-class assistance when you need it most. The far-reaching benefits are provided to you as part of the Audi New Vehicle Limited Warranty.*

Coverage eligibility

Coverage for all new Audi passenger vehicles sold in the United States and Puerto Rico lasts four years from the date of delivery or warranty start date, whichever came first. To obtain any of the services or benefits listed, just call (800) 411-9988 toll-free, 24 hours a day (for A8, S8, and R8 owners, call (866) 478-3456). To help serve you better, please have the following information ready before you call:

  • Year, model, color, and license plate number
  • The vehicle identification number (V.I.N.) on your registration documents
  • Type of service required or a brief description of the problem
  • Street address or nearest intersection of your vehicle
  • The telephone number you're calling from, or one where you can be reached

In the unlikely event that 24-Hour Roadside Assistance is unable to provide assistance, please follow the instructions outlined in "Arranging Your Own Assistance."

* Certain exclusions and limitations apply. Please review your Owner's Manual or dealer for details.
** Roadside Assistance provided by a third party.
For immediate assistance anywhere in the U.S. and Puerto Rico, call Audi
24-Hour Roadside Assistance** toll-free:


1-800-411-9988
1-866-478-3456 (Audi R8 and A8 owners)