They did an excellent job"
Sarah R Oakbrook
"My experience with Schaumburg Audi was fantastic"
Mehul P Elk Grove Village
This was the best experience we ever had buying a vehicle"
Linda A Monee
I had an incredible experience with Jim Coveliers. He made all the difference in my decision to purchase an Audi from Schaumburg Audi"
Andrew B Schaumburg
Just a note to thank you for your outstanding attention to our needs to get our car up to snuff. We vote you the best customer service guy of the year. For your information I want to keep my car for 10 more years if possible. I can depend on you when I bring my car into Audi and you tell me what it needs.
"Dear Mr. Hall, My husband & I recently purchased a used Subaru from Schaumburg Audi and wanted to let you know what a wonderful experience we had from start to finish with our salesman, Mr. Patrick Mousfi.
We'd located the car online and drove down (from Madison, WI) on Saturday, August 28. We were taken for a test drive by Mr. Mousfi, who demonstrated and discussed features of the vehicle. He then offered my husband the opportunity to drive the car himself. My husband declined, but Mr. Mousfi, in a very diplomatic and gracious fashion, explained why it was important for him to do so -- which made perfect sense. We were impressed with the car, and with Mr. Mousfi's warmth and professionalism.
After our test drive, it was apparent to us that we would purchase the car, so we sat down with Mr. Mousfi to take care of the business details. He offered us coffee while he took care of paperwork, and again, we were struck by his personable nature combined with his evident skill. We were not able to drive the car home that day so asked to return several days later to collect it, and everything was arranged smoothly on our behalf.
My husband is an emergency physician (and I also have worked in a medical clinic before medical problems led to my early retirement), so we both have experience working with, and supervising, a variety of people. I asked Mr. Mousfi for your email address since I realize that you aren't always aware how your sales force interact with customers in your absence. We simply wanted to let you know how very impressed we were with Mr. Mousfi in every respect.
Finally, Mr. Mousfi very appropriately asked us to let any friends and family who might be looking for a vehicle know of our positive experience with Schaumburg Audi, and we certainly intend to do so. "
Warm Regards, Denise Beckfield
"I WOULD HAVE TO SAY IT WAS THE BEST CAR SHOPPING EXPERIENCE I'VE EVER HAD"
BOB T ST. CHARLES
"FANTASTIC FROM START TO FINISH"
MARK W SCHAUMBURG
"THEY WERE GREAT. BEST CAR BUYING EXPERIENCE EVER"
RICK N ELMHURST
"JOE WAS WONDERFUL, VERY KNOWLEDGEABLE. WE FLEW IN FROM MICHIGAN AND JOE WENT OUT OF HIS WAY TO PICK US UP AT THE AIRPORT"
NORMA L MICHIGAN
"EXPERIENCE WAS UNBELIEVABLE. SCHAUMBURG AUDI HAS EARNED ALL MY FUTURE AUDI BUSINESS"
NIZAR I GLEN ELLYN
Parts & Service
"SERVICE AND QUALITY ARE EXCELLENT. BETTER THAN MERCEDES. I TRADED MY MERCEDES FOR AN AUDI A6....I LOVE IT"
TOM P, ELK GROVE VILLAGE
"SERVICE WAS VERY PROMPT, VERY PROFESSIONAL. LOVE THE VEHICLE"
RON S, ADDISON
"PROFESSIONAL,COURTEOUS AND QUICK"
CHRIS B, SUGAR GROVE
"BEST CUSTOMER SERVICE EVER!"
FORREST N, BATAVIA
"Service was quick and it was easy to schedule an appointment"
Roy W., Bloomingdale
"Great service department! They do it right the first time!"
John R. , Barrington
"Excellent service advisors and management"
Sean M. , Mt. Prospect
"Great appointment system, quick service for routine maintenance"
David M., Hoffman Estates